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FAQs
What should I do if my flight is delayed?
Our chauffeurs monitor flight statuses in real-time, so if your flight is delayed, we will adjust your pick-up time accordingly. Simply provide us with your flight information, and we’ll ensure a seamless pick-up upon your arrival.
How do I locate my chauffeur at the airport?
If you choose our meet-and-greet service, your chauffeur will be waiting for you in the arrivals area, holding a sign with your name. If you’re opting for curbside pick-up, your chauffeur will meet you at the designated curbside area as per your instructions.
What if my travel plans change? Can I modify my booking?
Yes, we understand that plans can change. You can modify your booking by contacting us directly, and we’ll do our best to accommodate your new schedule. Please provide us with as much notice as possible for any changes.
Are your vehicles equipped for special needs passengers?
Yes, we strive to accommodate all passengers, including those with special needs. Please inform us of any specific requirements when booking, and we will ensure that the appropriate vehicle is prepared for your airport pick-up and drop-off services.